Documentation

FIRMA docs

Public product documentation. This is not the signed-in app. For a human, email hello@nexusfirma.io or use support.

What FIRMA is

NEXUS FIRMA is LUCA’s financial operating system for service businesses: client work plus books in one product. It is defined as 17hats-side workflows (CRM, proposals, contracts, scheduling, portal, documents) plus QuickBooks-side accounting (ledger, invoices, bills, bank review, reports).

Create a workspace

Use Sign up, complete account details, and open the workspace. Checkout uses Stripe Checkout. California automatic-renewal consent is collected before a Checkout session starts. LUCA agents do not charge a card for you.

Capabilities

Each capability shares the same operating record. Open a capability page for what it does, multi-entity notes, and FAQ. CRM is included as a FIRMA capability, not a separate NEXUS CRM product.

Security and legal

Review public security controls, privacy, and terms. A Data Processing Addendum is available on request; the public /dpa page is a draft, not a signed contract. A BAA is a separate HIPAA instrument.

Capability index

  • BooksDouble-entry bookkeeping workflows, accounts, journal entries, financial reports, and accountant review without separating the books from the work that created them.
  • BankingTransaction review, categorization, reconciliation support, and cash visibility with human approval before financial posting.
  • InvoicesCreate, send, track, and connect invoices to payments, contracts, clients, and ledger review.
  • ContractsPrepare, send, and track agreements as part of the client lifecycle, with version history and operational reminders.
  • ProposalsBuild proposals that can become contracts, invoices, onboarding tasks, and follow-up work without retyping the client record.
  • PortalGive clients one place for invoices, documents, agreement status, messages, and project context.
  • CRMKeep clients, pipeline, notes, and follow-up on the same operating record as proposals, contracts, invoices, and the books. CRM is a FIRMA capability, not a separate product.
  • SchedulingBook client work, coordinate follow-up, and connect time-sensitive work to billing and client communication.
  • DocumentsKeep financial support files, SOPs, client records, and internal knowledge organized and searchable.
  • FIRMA AIAsk business and finance questions, review suggested next steps, and approve financial work with evidence. FIRMA AI does not replace professional judgment.

Also public

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